service policies

We are committed to providing the highest level of service possible. Please call us if you ever have any issues and we will help in any way we can.

Pricing

All prices are in $AUD (Australian Dollars).

Delivery

We aim to package and send your products within two working days of an order being received.

Postage is handled by Australia Post, delivery times vary but if you are in an Australian capital city you can expect to receive your goods within two days of them being sent.

We post to Australia only for orders placed through our website. If you are from overseas and wish to purchase, please call or email us and we can provide you with an accurate shipping quote.

We will not be held responsible for any shipments lost or damaged during delivery.

Returned Merchandise and Refund

If you are unhappy with any of our products please return them for a replacement or full instore credit.

Returning them to our shop front is the easiest method so we can personally help you choose a replacement.

If you can't come to our store you can return the merchandise by post. Postage costs for return are at your expense but we will post the replacement product to you at no extra cost.

Changes to our Service Policies

If we decide to change our serices policies, we will post those changes on this page.

Contacting Us

If there are any questions regarding these policies you may contact us using our contact page.